What types of payment do you accept?
We accept cash, debit cards, most credit, Zip Pay and Zip Money. For RATIONALE product purchase, we accept AMEX payments (surcharge may apply).
Do you offer payment plans?
Yes – we offer Zip Pay and Zip Money. We also offer payment plans through TLC Payment Plans. Please contact us for more details.
When is payment required?
Full payment is required at time of treatment.
Where are you located?
Our North Fremantle Clinic is located at 2/210 Queen Victoria St, North Fremantle. We are in the Prime Building – which is the modern building located on the corner of Queen Victoria St and Tydeman Parade. The easiest way to locate us is to note that we are opposite North Fremantle Post Office. Other memorable nearby landmarks include Old Bridge Cellar and Mojos.
Our Stirling Clinic is located at 5/114 Cedric St, Stirling. We are in the new modern La Luna building, opposite Shearwater/Spoonbill Reserve and adjacent to IGA Stirling.
Where is the best available parking?
There is free on-site parking at both of our sites. Any bay marked COCO Skin Clinic, visitor or unmarked bay is available for you to park.
At our North Fremantle Clinic, there is free 3 hour parking on Queen Victoria St parking lot (located in between Trish’s Place Antique Store and Oh La La Café). Alternatively, there is plenty of street parking available in the surrounding streets.
At our Stirling Clinic, there is ample free street parking available in the surrounding streets.
What are you opening hours?
North Fremantle:
Monday 9:30 – 2:30pm
Tuesday 9:30am — 7:00pm
Wednesday 9:30am — 5:00pm
Thursday 9:30am — 7:00pm
Friday 9:30am — 5:00pm
Saturday 9:00-1:30pm by appointment
Stirling
By Appointment Only
Will you treat a person under the age of 18 for injectables?
At COCO Skin Clinic we do not perform injectable treatments on patients under the age of 18, even with parental consent. We do offer our Skin and Laser & Light treatments to patients under the age of 18, with parental consent.
How can I book?
If you would like to make an appointment with us you may book online, email us or call us on (08) 6193 1838.
I’m not sure what treatment I need, what should I book in for?
If you are unsure what treatment will best suit your concerns, we recommend booking in for a consultation with one of our Doctors or Cosmetic Nurse Injectors or our Dermal Therapist. Consultations with our Doctors incur a charge of $150 – this is redeemable on treatment with the practitioner within 30 days and includes full face assessment. Consultation with our Registered Nurses or Dermal Therapists are $75 and are redeemable with treatment with the practitioner within 30 days. Our consultations with our Dermal Therapists are also redeemable with product purchase.
What skincare products do you stock?
At COCO Skin Clinic we stock RATIONALE, Aspect Dr, Aspect Platinum and Skin Better Science as our retail ranges. All ranges were heavily researched by Dr. Jane to ensure the best outcomes and user experience for our patients.
What products do you use during treatment?
During our skin treatments we use a range of RATIONALE, Aspect Dr and Mesoestetic products. Due to Australian Medical Board and TGA guidelines we are unable to disclose online the products used for our injectable treatments, however at COCO Skin Clinic we only use premium top-tier grade products. Further details can be discussed with Dr. Jane during consultation or prior to treatment.
What is your refund policy?
Please find our complete refund policy *here*
How do you handle my private information?
Please find out complete privacy policy *here*
